Course

Commercial Insurance Claims in Practice  (CPD ref no 80/227/03 – 2 CPD hrs)                      online class

Summary

Property & Liability claim procedure, role of loss adjuster and claims related documents.

Lecturer

Mr. Gary C. K. Lau ACLA, ANZIIF (Snr Assoc) CIP, HKCIP, MIMS, ACI Arb, Chartered Loss Adjuster

Code

3CIC251110

Date & Time

10/11/2025       1:00pm to 3:00pm

Language

Cantonese

Fee

HK$200

Course

Insurance Clients’ Buying Behaviour & their Complaint Patterns  **NEW**   online class

(CPD ref no 80/227/03 – 3 CPD hrs)  

Summary

Study customer buying behaviour and understand client complaint pattern as to reinforce client relationship management

Lecturer

Mr. Kenneth Mok MBA, MBIM, MCIM, ACII, Prof. Dip. (Ins), Chartered Insurance Practitioner

Code

3ICB251110

Date & Time

10/11/2025       3:00pm to 6:00pm

Language

Cantonese

Fee

HK$300

Course

Litigation, Arbitration, Mediation & Negotiation – application in HK (CPD ref no 80/227/03 – 2 CPD hrs)  online class

Summary

Introduction of the 4 dispute resolution methods and their application in insurance market

Lecturer

Mr. Stephen Chu BSc (Eng)(Hons), MBA, LLB (Hons), MA in Arbitration & Dispute Resolution, FCIArb, Chartered Arbitrator, FCII, Chartered Insurer, ANZIIF (Fellow), CIP, Accredited HKMAAL General Mediator

Code

2LAM251111

Date & Time

11/11/2025        7:00pm to 9:00pm

Language

English

Fee

HK$250

Course

Corporate Risk Management  (CPD ref no 80/227/02 – 3 CPD hrs)                                   online class

Summary

Concept and assessment of corporate risk management, Enterprise Risk Management models and the roles of corporate governance.

Lecturer

Ms. Josephine Lee, ARM, ANZIIF (Fellow), MBA (MGSM), BA (UNSW)

Code

2CRM251114

Date & Time

14/11/2025       2:00pm to 5:00pm

Language

Cantonese

Fee

HK$300

Course

Why “Personal Line Insurance” is important to everyone (CPD ref no 80/227/03 – 3 CPD hrs)        online class

Summary

Personal line products incl Life, Medical, PA, Motor, Household and the underwriting

Lecturer

Dr Tony Lee PhD, LLM, MBA, BA(Hons), PGCAE, ANZIIF(Fellow) CIP, FLMI, FCMI, Tech IOSH

Code

3PLI251118

Date & Time

18/11/2025    7:00pm to 10:00pm

Language

Cantonese

Fee

HK$300

Course

Life Insurance Policy Provisions   (CPD ref no 80/227/03 – 2 CPD hrs)         **NEW**              online class

Summary

Life insurance as a contract, major life insurance policy provisions

Lecturer

Mr. Raymond Lau BA, BSc (Hons), ACS, AIAA, FLMI, ALHC, FAIQ

Code

3LIP251127

Date & Time

27/11/2025      2:00pm to 4:00pm

Language

Cantonese

Fee

HK$200

Course

Ethics or Regulations – Legal Issues  (CPD ref no 80/227/04 – 3 CPD hrs)        **Compulsory**        online class

Summary

Intermediate level of understanding of the expectation and legal issues of Ethics or Regulations in Insurance business activities

Lecturer

Mr. Stephen Chu BSc (Eng)(Hons), MBA, LLB (Hons), MA in Arbitration & Dispute Resolution, FCIArb, Chartered Arbitrator, FCII, Chartered Insurer, ANZIIF (Fellow), CIP, Accredited HKMAAL General Mediator

Code

4ERL251203

Date & Time

3/12/2025     7:00pm to 10:00pm

Language

English

Fee

HK$350

Course

Insurance Clients’ Buying Behaviour & their Complaint Patterns  **NEW**   online class 

(CPD ref no 80/227/03 – 3 CPD hrs)                    

Summary

Study customer buying behaviour and understand client complaint pattern as to reinforce client relationship management

Lecturer

Mr. Kenneth Mok MBA, MBIM, MCIM, ACII, Prof. Dip. (Ins), Chartered Insurance Practitioner

Code

3ICB251208

Date & Time

8/12/2025     1:00pm to 4:00pm

Language

Cantonese

Fee

HK$300

Course

Commercial Insurance Claims in Practice  (CPD ref no 80/227/03 – 2 CPD hrs)                       online class

Summary

Property & Liability claim procedure, role of loss adjuster and claims related documents.

Lecturer

Mr. Gary C. K. Lau ACLA, ANZIIF (Snr Assoc) CIP, HKCIP, MIMS, ACI Arb, Chartered Loss Adjuster

Code

3CIC251208

Date & Time

8/12/2025     4:00pm to 6:00pm

Language

Cantonese

Fee

HK$200

Course

How to protect SME from different business risks  (CPD ref no 80/227/03 – 3 CPD hrs)                      online class

Summary

SME products incl Property insurance, Package, compulsory insurance and underwriting

Lecturer

Dr Tony Lee PhD, LLM, MBA, BA(Hons), PGCAE, ANZIIF(Fellow) CIP, FLMI, FCMI, Tech IOSH

Code

3SME251209

Date & Time

9/12/2025   7:00pm to 10:00pm

Language

Cantonese

Fee

HK$300

Course

Life Insurance Policy Provisions  (CPD ref no 80/227/03 – 2 CPD hrs)                                      online class

Summary

Life insurance as a contract, major life insurance policy provisions

Lecturer

Mr. Raymond Lau BA, BSc (Hons), ACS, AIAA, FLMI, ALHC, FAIQ

Code

3LIP251216

Date & Time

16/12/2025  2:00pm to 4:00pm

Language

Cantonese

Fee

HK$200

Course

How Cargo Ins protects Insured’s interest  (CPD ref no 80/227/03 – 2 CPD hrs)                             online class

Summary

Marine Ins Ordinance, insurable interest, types of Cargo policies & Institute Cargo Clause

Lecturer

Ms. Amy Chan Sok Ying ANZIIF (Senior Associate)

Code

3CAI251219

Date & Time

19/12/2025  1:00pm to 3:00pm

Language

Cantonese

Fee

HK$200

Course

Ethics or Regulations - Introduction  (CPD ref no 80/227/04 – 3 CPD hrs)      **Compulsory**           online class

Summary

General view about expectation of Ethics or Regulations during conducting daily insurance business activities

Lecturer

Mr. Terrance Yeung MBA, PGDipMs

Code

4ERI251219

Date & Time

19/12/2025  3:00pm to 6:00pm

Language

Cantonese

Fee

HK$300